Meet the Team
Everyone at Jems Bookkeeping & Accountancy is dedicated to delivering the best business, tax and accountancy advice and exceptional service to every one of our clients.
Em ManchéeFMAAT AATQB MICB PM.DipDirector
Em established Jems in 1999. She began as a sole trader and worked for clients as a bookkeeper.
From the beginning she knew Jems could grow, it took a lot of hard work, training and dedication to build the business until it was incorporated in 2008. Em has successfully developed the practice over time to the full service offering it is today. Over those 20 plus years she’s experienced many of the trials and tribulations in building a successful business and loves nothing better than helping her clients to succeed. “It makes it all worthwhile”. Em is a fellow of the AAT and her portfolio includes growing businesses where she can introduce business, accounting and tax solutions, to ensure the client maximises income, protects wealth and reduces tax.
Em loves working with start-ups, helping their businesses grow from virtually nothing into something that a business owner can be really proud of.
In her spare time, Em loves to binge watch box sets, whilst eating chocolate!
Zake Manchée ACCA MAATSenior Accountant
Zake joined the firm in July 2018 as a trainee accountant within the Accounts and Business Support department. Since then, he has steadily progressed in his career, becoming an AAT qualified Accountant in May 2022 and he has now also completed his ACCA studies in March 2026 to achieve full chartered certification.
Zake manages his own client portfolio, which allows him to build strong, lasting relationships with clients. He particularly thrives when working with businesses whose accounts need attention – taking a hands-on approach to reorganise their books and provide clarity. His focus is always on giving clients peace of mind, so they can concentrate on growing their business.
With his sights firmly set on the future, Zake is also working toward becoming a partner in the firm – a goal that reflects his commitment, drive, and long-term dedication to both his clients and the team.
Outside of work, Zake enjoys a mix of intellectual and physical pursuits, including chess, rugby, judo, going to the gym, and travelling.
Jay ManchéeMAATSenior Business Support
Jay joined Jems in September 2008 as a bookkeeper working in the Business Support department. He successfully completed his studies in 2014 and is now AAT qualified.
Jay loves working independently, he particularly enjoys looking after clients that require a higher level of business support, such as companies that need assistance with all aspects of bookkeeping and finance management. Including cashflow, credit control, management reporting and accounts payable.
In his spare time, Jay enjoys researching all aspects of the ancient past and he takes great pleasure in fixing and restoring anything that’s broken.
Yen Lu
BA (Hons) AATQB
Accounts and Business Support
Passionate about continuous professional development, she enjoys learning new skills and taking on new challenges to further expand her expertise. She is also looking to complete her AAT Level 4 qualification in the future. Known for being approachable and dedicated, Yen values providing clients with a reliable and supportive service.
In her spare time, she enjoys walking, playing the piano, and expressing her creativity through arts and crafts.
Veronika LuksovaBSc (Hons)
Accounts and Business Support
Veronika is currently studying towards her AAT qualification and plans to progress to ACCA studies upon completion. Alongside her studies, she manages her own portfolio of clients, building strong relationships while supporting businesses and individuals with their accounting and financial needs.
She particularly enjoys problem-solving, finding practical solutions and helping clients feel confident that their finances are in safe hands. Friendly, approachable and easy to talk to, Veronika embodies the values we uphold at Jems and strives to ensure every client interaction is a positive experience.
Outside of work, Veronika enjoys travelling, exploring new cuisines and spending time with her animals whenever she can.
Milica Thorogood BEd (Hons) MICB
Bookkeeping and Business Support
Milica joined Jems in July 2026 as part of the Bookkeeping and Business Support team. With many years of bookkeeping experience, alongside more than 13 years’ experience in commercial and residential property investment and management, she brings a strong blend of practical knowledge and client-focused support to the team.
Having achieved a BEd (Hons), as well as the ICB Level 3 Certificate in Bookkeeping and Accounts with distinction, Milica combines her technical bookkeeping knowledge with the meticulous attention to detail, accuracy and problem-solving skills developed throughout her management and teaching career.
Passionate about helping businesses grow, Milica takes a proactive approach to anticipating clients’ needs while helping them maintain strong and stable business operations. Her approachable manner, sense of humour and clear, honest communication enable her to build strong working relationships with clients and colleagues alike.
In her spare time, Milica enjoys listening to audiobooks, going to the theatre, binge-watching television series and spending time with her family.
ArloOffice Support
Arlo joined the firm on 7th December 2021 as a trainee in the Office Support department. He has successfully completed his studies in being cute and will soon pass his exams in barking loudly during client meetings.
In his spare time, Arlo enjoys eating treats, going for walks and car journeys. However, he is ridiculously scared of his own shadow.
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